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Practical writing on AI and automation. Free to read.

Straight writing on AI, automation and the tools around them: what's worth doing, what isn't, and how the pieces actually work. It's written for the person who has to make the decision, not a procurement committee. No sign-up and no email. Everything here is just here to read.

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Blog

Free n8n Workflow Templates

Five n8n workflows we wrote, free to download as JSON: lead qualification, supplier bills into Xero, quote chasing, expiry warnings and client onboarding.

18 Sep 20268 min readRead →
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AI glossary

The AI and automation terms you'll actually run into as an Australian business owner (agents, LLMs, RAG, integrations), each explained in plain English.

18 Aug 20267 min readRead →
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Prompt library

Business prompts you can copy, paste and adapt, each with a line on why it gets a better answer than the version most people type first.

18 Aug 20268 min readRead →
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AI policy for Australian business

Your team is already using AI. The open question is whether they're using it safely, and what a one-page AI policy should cover to make sure.

12 Aug 20265 min readRead →
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Is n8n worth it

Is n8n dead? Is n8n worth it? Where n8n is good, where it starts to hurt, and why most of what it does can live in a system you own.

12 Aug 20266 min readRead →
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n8n vs Make

How n8n and Make compare on hosting, flexibility, pricing and the visual builder, and which one we'd pick for which job.

12 Aug 20264 min readRead →
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n8n vs Zapier

How n8n and Zapier differ on pricing, flexibility, integrations and self-hosting, and when each one is the better choice.

12 Aug 20264 min readRead →
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Zapier alternatives

The real alternatives to Zapier (Make, n8n and custom builds), the pros and cons of each. Sometimes Zapier is still the right answer.

12 Aug 20264 min readRead →
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Best automations for eCommerce

The automations worth building first for an online store. Order routing, inventory sync, support triage, returns and reporting.

12 Aug 20263 min readRead →
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Best automations for recruitment

The automations that give recruiters their time back: CV parsing, screening, formatting, compliance and keeping the CRM clean.

12 Aug 20263 min readRead →
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AI for law firms Australia

AI won't practise law, and it shouldn't. It can take a lot of the admin off a firm, though. Here's where the line sits, plainly.

12 Aug 20266 min readRead →
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Custom CRM vs off-the-shelf

Most businesses should buy a CRM rather than build one. Until they shouldn't. A straight test for when each is the right call.

12 Aug 20266 min readRead →
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When to migrate off WordPress

WordPress runs a huge share of the web for good reason. There's a point where it costs more than it saves, though, and these are the signs you've hit it.

12 Aug 20265 min readRead →
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Migrate WordPress to a custom platform

What you actually gain moving from WordPress to a custom build: speed, control and a real SEO edge. Also the SEO risks of a botched migration, and how to move without losing your rankings.

5 Aug 20267 min readRead →
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Best AI automation agencies in Australia

There's no single best AI automation agency. It depends what you need. A shortlist of seven real Australian agencies by category: no-code builds, AI agents, finance automation, enterprise scale and more (disclosure: one is us, and we're not first).

3 Aug 20269 min readRead →
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How much does AI automation cost

A straight answer, in Australian dollars: what AI automation costs to build and run for an SMB, the tiers, the running costs people forget, and how to work out the ROI.

29 Jul 20263 min readRead →
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AI strategy for small business

You don't need an AI department. You need a plan. A simple AI strategy for Australian small businesses: where to start, what to ignore, and how to see a return.

29 Jul 20263 min readRead →
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Best automations for real estate

The automations that pay for Australian real estate agencies (lead follow-up, listing copy, maintenance triage), and the hours each one hands back.

29 Jul 20263 min readRead →
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Best automations for accountants

In most firms, trained accountants lose half the day to data entry. The automations that pay for Australian accounting firms, and the hours each one returns.

29 Jul 20263 min readRead →
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Best automations for marketing

The marketing automations worth building for a small team: lead capture and nurture, content repurposing, reporting and reactivation. No big martech stack needed.

29 Jul 20263 min readRead →
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Automation for retail operations

Inventory sync, reordering, loyalty and multichannel order admin handled automatically, so retail teams spend their time selling, not reconciling spreadsheets.

14 Jul 20265 min readRead →
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Automation for gyms

Membership admin, class bookings, lapsed-member win-backs and retention comms that run on their own. How a gym grows without growing the front desk.

30 Jun 20265 min readRead →
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Automation for RTOs

Enrolment, student comms, compliance record-keeping and reporting handled automatically, so RTO staff spend their time on students, not spreadsheets.

16 Jun 20266 min readRead →
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Automation for freight & transport

Dispatch, POD capture, customer tracking updates and invoicing that run on their own, so freight and transport operators stop chasing paperwork between runs.

26 May 20265 min readRead →
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Automation for wholesale & distribution

Orders, stock levels, reordering and pick-pack paperwork kept in sync, with nobody re-keying it. The automations that let a wholesale and distribution business grow.

12 May 20265 min readRead →
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Automation for consultants & agencies

Proposals out the same day, onboarding that runs itself, and reports that put themselves together. The automations that give consultants and agencies time for the work they sell.

28 Apr 20265 min readRead →
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Automation for financial advisers

Onboarding, fact-find collection, review scheduling and compliance paperwork handled, so advisers get back to advising. The system prepares. The licensed adviser decides.

14 Apr 20266 min readRead →
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What is an AI automation agency

An AI automation agency builds working systems that run your business processes for you. What one actually does, and when you need one at all.

9 Apr 20267 min readRead →
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Automation for restaurants & cafés

Bookings, rosters, supplier orders and review follow-up handled automatically, so restaurant and café owners spend their time in the room, not on the admin.

24 Mar 20265 min readRead →
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Is AI automation worth it

Does AI automation earn its keep for an Australian SMB? A plain ROI breakdown: the real costs, the real returns, and what decides whether it pays.

22 Mar 20266 min readRead →
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What is AI workflow automation

AI workflow automation puts an AI model inside an automated pipeline, so it can read, decide and act on messy real-world work. How it works, in plain terms.

13 Mar 20267 min readRead →
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Automation for trades businesses

Quotes out faster, jobs booked without the phone tag, and invoices that chase themselves. The automations that give a trades business its evenings back.

10 Mar 20265 min readRead →
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How to automate patient intake

How to automate patient intake end to end (forms, verification and record creation) without ever touching triage or a clinical decision. Here's where the line sits.

24 Feb 20265 min readRead →
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Best automations for retail stores

The automations that keep a retail business in sync: inventory, loyalty, supplier orders and multichannel admin, with nobody re-keying it between systems.

10 Feb 20265 min readRead →
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Best automations for gyms & fitness studios

The automations that pay for gyms and fitness studios: memberships, bookings, follow-up and retention comms. Coaches get back to coaching.

27 Jan 20265 min readRead →
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Best automations for education & training providers

The automations that give education and training providers their admin time back: enrolment, student comms, compliance records and reporting.

13 Jan 20265 min readRead →
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Best automations for logistics & transport

The automations that take the coordination load off a transport operation: dispatch, tracking updates, proof of delivery and invoicing, handled end to end.

9 Dec 20255 min readRead →
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Best automations for manufacturers

The automations that take the re-keying out of a manufacturing business: orders, stock, reordering and production paperwork, kept in sync across your systems.

25 Nov 20255 min readRead →
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Best automations for professional services firms

The automations that hand professional services firms their billable hours back: proposals, onboarding, time capture and client reporting.

11 Nov 20255 min readRead →
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Best automations for mortgage brokers

The automations that pay for mortgage brokers: client onboarding, document collection, status updates and compliance admin. The admin around the advice, never the advice.

28 Oct 20256 min readRead →
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Best automations for law firms

The automations that pay for Australian law firms: matter intake, document assembly, deadline tracking and time capture. The admin around the law, never the advice.

21 Oct 20256 min readRead →
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Best automations for hospitality & venues

The automations that matter most to a venue: bookings, rosters, supplier orders and reviews. The floor keeps running and nobody lives in the inbox.

14 Oct 20255 min readRead →
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Best automations for construction & trades

The automations that keep the paperwork up with the build: quoting, scheduling, compliance docs and invoicing for construction and trades.

23 Sep 20255 min readRead →
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Best automations for medical & allied health practices

The automations that pay for medical and allied health practices: intake, reminders, recalls and referral admin. The paperwork around care, never the clinical decision.

9 Sep 20256 min readRead →
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AI Policy Template

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Why none of this is gated

Nothing here asks for an email. There's no gate and no download. We write because the same questions keep coming up on calls, and it's faster to answer them once, properly, than forty times badly. If a post talks someone out of a project, it's done its job.

The tool comparisons are the ones we get asked about most, and we've no stake in the answer. We build on n8n, on Make, on custom code and on whatever a business already runs. Most builds run two to six weeks and land between $3,000 and $15,000, so a $60-a-month tool that covers eighty per cent of the job is often the better call. We'd rather say that here than on an invoice.